Terms of service

Terms of Service – Fotokadai.com

Welcome to Fotokadai.com. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing an order.

1. Acceptance of Terms

By using Fotokadai.com, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. About Our Services

Fotokadai.com provides customized framed photo products and related printing services. All products are made based on customer-provided images and order details.

3. User Responsibilities

By using our website, you agree that:

The information provided by you is accurate and complete.
The uploaded images belong to you or you have permission to use them.
You will not upload any content that is illegal, offensive, copyrighted without authorization, defamatory, obscene, or violates any applicable laws.

We reserve the right to reject any order containing inappropriate or prohibited content.

4. Product Information

We strive to display product colors, sizes, and designs accurately. However:

Actual colors may vary slightly due to monitor settings and printing processes.
Frame dimensions and appearance may have minor variations.
Product images shown on the website are for representation purposes only.

5. Pricing & Payments

All prices listed on Fotokadai.com are in Indian Rupees (INR).
Prices may change without prior notice.
Full payment must be completed before order processing and shipment.
We reserve the right to cancel orders in case of pricing errors, payment issues, or suspected fraudulent activity.

6. Order Processing & Shipping

Orders are processed after successful payment confirmation.
Delivery timelines are estimated and may vary depending on courier services and location.
We are not responsible for delays caused by shipping partners, natural events, or unforeseen circumstances.

7. No Return & No Refund Policy

All products sold on Fotokadai.com are customized and made-to-order.

Therefore:

Returns are not accepted.
Refunds are not provided.
Orders cannot be cancelled once production has started.

Damaged Product Replacement

If a product is received damaged:

The issue must be reported within 48 hours of delivery.
Customers must provide clear photos of the product and packaging.
After verification, a replacement product will be provided.

8. Intellectual Property

All website content including logos, designs, graphics, text, and images on Fotokadai.com are the property of Fotokadai.com and may not be copied, reproduced, or used without permission.

9. Limitation of Liability

Fotokadai.com shall not be liable for:

Any indirect or incidental damages arising from website use
Delays in delivery caused by third-party logistics providers
Loss caused by incorrect information submitted by customers
Print quality issues resulting from low-resolution uploaded images

10. Privacy

Customer information collected through the website will only be used for order processing, communication, and service improvement. We do not sell customer data to third parties.

11. Modifications to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in Tamil Nadu, India.