Shipping policy

Shipping Policy – Fotokadai.com

Thank you for shopping with Fotokadai.com. We aim to deliver your framed photo products safely and on time with secure packaging and trusted shipping partners.

Order Processing Time

  • All orders are processed after successful payment confirmation.

Shipping Time

Estimated delivery timelines:

  • Tamil Nadu: 2–5 business days
  • Other Indian States: 4–8 business days

Delivery timelines may vary depending on:

  • Delivery location
  • Courier partner availability
  • Weather conditions or unforeseen circumstances

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout.
  • Free shipping offers may be available on selected products or promotional campaigns.

Packaging

All framed photo products are packed carefully using protective materials to minimize the risk of damage during transit.

Order Tracking

Once your order is shipped:

  • A tracking ID and courier details will be shared via email, SMS, or WhatsApp.
  • Customers can use the tracking information to monitor delivery status.

Incorrect Address & Delivery Issues

Customers are responsible for providing accurate shipping information.

Fotokadai.com will not be responsible for:

  • Delays caused by incorrect address details
  • Failed delivery attempts due to unavailable recipients
  • Additional charges caused by address corrections or reshipment requests

Damaged Shipment

If your package arrives damaged:

  • Report the issue within 24 hours of delivery
  • Share clear photos of:
    • The damaged product
    • Outer packaging
    • Shipping label

After verification, a replacement product will be arranged as per our replacement policy.

Delayed Deliveries

While we strive for timely delivery, delays may occur due to:

  • Courier service disruptions
  • Natural disasters
  • Public holidays
  • Remote delivery locations

We appreciate your patience in such situations.

Contact Us

For shipping-related queries, please contact:

Fotokadai.com, Erode-638112, Tamilnadu, India.

Website: www.fotokadai.com
Email: askfotokadai@gmail.com
Phone: +91 9363262141